Customers are an integral part of a companies’ success. Customer relationship management (CRM) helps companies build successful relationships with their customers. Relationships that would facilitate loyalty and customer retention. Using this strategy to increase its customer base will result in increased profits for a business.
CRM involves the use of activities, strategies, and technologies to manage interactions with both current and prospective customers
Title: Customer Relationship Management (Online) Workshop
Date: 25th & 26th June 2024
Time: 8:30 am to 3:30pm
Venue: Online via Zoom
Cost: Member TT$1500 plus VAT and Non-member TT$1600 plus VAT
To register, please click here